Support before burnout, for employees and the families they go home to.
Chaperone gives your people a trusted human to talk to, earlier and with less friction, backed by guided tools and aggregate-level reporting that respects everyone’s privacy.
Your EAP exists. Your people still don’t use it.
Workforce stress, caregiving load, and quiet burnout build long before anyone books a clinical appointment. Traditional benefits often sit unused because they feel formal, far away, or like admitting something is “wrong,” so challenges escalate before help arrives.
Benefits leaders are asked to show engagement and impact, support dependents and families, reduce stigma, and do it all without crossing privacy lines or surveilling employees. That’s the gap Chaperone is built to close.
- Stress and burnout that go unspoken until they affect work and home
- Low EAP utilization and benefits that feel out of reach
- Dependents and family members with nowhere obvious to turn
- Pressure to prove impact without surveilling employees
A lower barrier between “I’m struggling” and “I have someone to talk to”
Employees and their families don’t need another portal. They need a warm, human entry point that meets them early, holds privacy carefully, and guides them to the right next step.
A low-barrier first step
Reaching out should feel like talking to a person, not filing a case. Support that’s easy to start makes early help far more likely.
Support that includes family
Stress at home shows up at work. Dependents and household members need a clear, dignified place to turn too.
Privacy they can trust
People only open up when they’re sure their employer isn’t watching. Conversations stay private; only aggregate trends are ever shared.
Human support, guided tools, and reporting that stays in bounds
Trained Peer Coaches
A real, supervised human to talk things through, grounded in lived experience, available before things escalate.
Meet the modelGuided programs & tools
Self-paced check-ins, programs, and assessments that help people make sense of stress and take a manageable next step.
See programs & toolsLow-barrier access routing
People describe what’s going on in their own words and get guided to a Peer Coach, the right tool, or external resources.
How routing worksAggregate-level reporting
Engagement and well-being trends at the population level: enough to show value, never enough to identify an individual.
See reporting“Sometimes you just need one person who gets it, before it becomes the kind of thing you have to take time off for.”
- Trained and background-checked
- Supervised, with quality-assurance review
- Equipped to escalate to clinical or crisis resources
Peer Coaches are the human center of the experience
Peer support is connection, encouragement, and practical guidance from someone who has been there. It is not therapy, clinical treatment, diagnosis, or crisis counseling. When something needs a clinician or an immediate crisis response, Peer Coaches help people get there.
For your workforce, that means earlier conversations, less stigma, and a steady human presence between, before, and beyond formal care.
AI assists the work. People do the caring.
Intelligent guidance helps people find the right next step and helps Peer Coaches focus on the conversation. Every AI-assisted step is human-supervised, and AI never becomes the primary relationship or a stand-in for a coach, clinician, or crisis service.
Helpful routing
Points people toward the right support.
Conversation summaries
Saves coaches time on notes.
Gentle check-ins
Keeps support continuous over time.
Safety signal support
Flags concerns for human review.
Configured to fit your workforce and benefits stack
One platform, adapted to how your people already get help, not the other way around.
Employer-funded access
Offer Chaperone as a sponsored benefit for employees and eligible dependents.
Co-branded or white-labeled
Deploy under your benefits brand or alongside Chaperone to fit your culture.
Configurable onboarding
Set eligibility, dependent rules, and access pathways to match your plan.
Population-tuned programs
Programs, tools, and resources tailored to your workforce’s realities.
Fits alongside your EAP
Complement existing benefits as an earlier, lower-barrier front door.
Aggregate-only dashboards
Population-level engagement views with privacy boundaries built in.
Show impact without surveilling your people
Reporting lives at the aggregate level only. Leaders see participation and well-being trends across the population, never an individual’s conversations, usage, or identity. No manager dashboards of who reached out. No monitoring.
Chaperone is built on a HIPAA-informed, SOC 2 readiness posture, with supervision, escalation, and clear safety protocols connecting people to clinical and crisis resources when they need more than peer support.
- Aggregate-only reporting; no individual surveillance
- Private conversations, never shared with managers
- HIPAA-informed, SOC 2 readiness posture
- Supervised escalation to clinical & crisis resources
Learn more in Privacy, Safety & escalation, and AI governance.
What earlier, human support can look like
“I didn’t think it was bad enough to use the EAP.”
A warm, low-barrier first conversation with a Peer Coach helps someone talk through caregiving stress weeks before it would have turned into a leave of absence.
“My teenager had somewhere to turn.”
A family member gets guided to supervised peer support and the right tools, and, when needed, is connected onward to clinical or crisis resources.
Give your people someone to talk to, before burnout does the talking.
Start a conversation about your workforce, benefits stack, and the outcomes you need to show. Our team will tailor a deployment to your population.