Our SOC readiness and how to request the report
Chaperone maintains a SOC 2 readiness posture as part of how we keep behavioral health data safe and our operations accountable. Because the report describes our controls in detail, we share it with qualifying organizations through a short request and review step as our reporting process completes.
Independent assurance for the diligence buyers expect
A SOC report is an independent examination of our security controls and how they operate over time. We treat it as a working document for your security, privacy, and procurement teams; it is shared under NDA so the detail stays protected while your review moves forward.
Evidence of controls, examined over time
A SOC 2 readiness report describes our control environment and an independent auditor’s assessment of how those controls operated across a defined review period.
Security & access
Encryption, access controls, change management, and the operational safeguards that protect data across the platform and our managed infrastructure.
Operating effectiveness
Type II assesses how controls performed over a defined window: not just whether they were designed, but whether they worked in practice.
Independent opinion
The report includes an independent auditor’s opinion, the scope of systems examined, and the period the examination covers.
A short, gated request, built to protect everyone
Because the report contains sensitive detail about our controls, direct access isn’t public. Here’s the path from request to review.
Reach out
Start a conversation with our team and let us know you’re working through a security or vendor review and would like the SOC report.
Confirm fit & sign NDA
We confirm you’re a qualifying organization and put a mutual non-disclosure agreement in place so the report’s detail stays protected.
Receive & review
We share the current report and supporting materials, and stay available to walk through questions alongside your team.
Who can request, and what to have ready
The report is intended for organizations evaluating or already partnered with Chaperone, typically as part of a security questionnaire, vendor assessment, or contract review. Bringing a few details up front helps us route your request quickly.
- Your organization and the review you’re completing
- A point of contact on your security or procurement team
- Any questionnaire or framework you’re mapping against
- Your timeline, so we can prioritize accordingly
- Whether an NDA template is already in place between us
Ready to request the SOC report?
Tell us about your review and timeline. We’ll confirm the request, put an NDA in place, and stay available for any questions along the way. Qualifying organizations can request the report under NDA as it becomes available, as our SOC 2 readiness and reporting process completes.