Supervised peer support that scales across public programs
Counties, states, federal agencies, and public health programs serve broad, diverse populations, often with grant or sponsored funding. Chaperone delivers human peer support and care navigation that scales responsibly, with oversight and reporting built in.
Demand keeps rising. Capacity, staffing, and budgets do not.
Public-sector behavioral health leaders are asked to reach more people, across more communities, with workforce shortages and finite funding cycles. Clinical capacity is stretched, waitlists grow, and many residents disengage before they ever reach formal care.
Procurement and program teams also need solutions that hold up to scrutiny: documented safety protocols, privacy-by-design, accountability to funders, and reporting that demonstrates reach and stewardship of public dollars.
- Workforce shortages limit clinical reach
- Diverse populations with varied access needs
- Grant cycles demand measurable outcomes
- Safety and privacy expectations are high
- Accountability to multiple stakeholders
Lower-barrier support that meets people where they are
Public programs reach veterans and military families, rural and underserved communities, justice-involved individuals, older adults, and people facing economic and social pressures, each with different needs and different ways of asking for help.
A human to talk to first
Many residents want a trusted person, not a form or a hotline, before they will engage with formal services. Peer connection lowers the threshold to reach out.
Access that fits real lives
Support that works across schedules, languages, devices, and connectivity, so access does not depend on living near a clinic or taking time off work.
Safety they can trust
Clear escalation when a conversation surfaces risk, with connections to crisis resources such as 988 and to clinical and community services; Chaperone is never a substitute for them.
One platform for public-sector behavioral health support
Scalable, supervised peer support
Trained Peer Coaches extend behavioral health capacity across counties and programs without waiting on scarce clinical staffing, under structured supervision and quality review.
See the Peer Coach modelGuided care navigation
Intelligent guidance helps route residents to the right peer, program, or community resource, and helps coaches connect people to services they may not have known existed.
Explore care navigationConfigurable for each program
Stand up distinct programs for veterans services, public health initiatives, or county pilots, each with its own eligibility, content, branding, and reporting.
Configurable deploymentsReporting built for accountability
Program-level dashboards and exportable reporting help demonstrate reach, engagement, and stewardship to funders, oversight bodies, and the public.
Admin & reportingTrained peers are the human center of every program
Peer Coaches bring lived experience, cultural understanding, and practical guidance to communities that traditional systems often miss. Where it fits a program, peers can include those with shared backgrounds, for example, veterans supporting veterans and military families.
- Trained and background-checked, working under supervision
- Help people talk through concerns earlier and with less friction
- Connect residents to clinical, crisis, and community resources
- Complement, never replace, clinicians, therapists, and crisis services
“People open up to someone who understands their world. For many residents, a peer is the first door that feels safe to walk through.”
Routing & matching
Summaries for coaches
Check-ins & follow-up
Safety signal support
AI when it helps. Humans where it matters.
Intelligent guidance works behind the scenes to handle routing, summaries, check-ins, and workflow assistance, always human-supervised. It helps a smaller team reach more residents responsibly, and it never becomes the primary relationship or a replacement for coaches, clinicians, or crisis services.
Built for grant-funded and sponsored public programs
Whether you are running a statewide initiative, a county pilot, or a federally funded program for a specific population, Chaperone configures to your funding model, eligibility rules, and reporting requirements.
Grant & sponsored access
Grant-funded or publicly sponsored access at no cost to residents.
Program-line rules
Configurable eligibility, onboarding, and access by program.
Co-branded delivery
White-labeled or co-branded under your agency or initiative.
Population-specific pathways
Tailored content, programs, and reporting per population.
Accountable, safe, and privacy-respecting by design
Public programs are held to a high bar. Chaperone is built around supervision, escalation, privacy, and oversight, with reporting that supports accountability to funders and the communities you serve.
Safety & escalation
Structured escalation protocols guide coaches when a conversation surfaces risk, with connections to crisis resources including 988.
Safety & escalationPrivacy & security
HIPAA-informed, with a SOC 2 readiness posture and privacy-by-design controls appropriate for sensitive public-sector data.
Security & privacyReporting & oversight
Program reporting and human-supervised AI governance that demonstrate reach and responsible stewardship of public funds.
AI governancePublic-sector experience, applied responsibly
A statewide program for veterans and military families
A state behavioral health agency configures Chaperone as a grant-funded program: veterans and family members reach a trained Peer Coach with shared experience, intelligent guidance routes them to the right peer and community resources, and program dashboards report reach and engagement back to the funding body, with escalation to crisis and clinical services always available.
Bring supervised peer support to the communities you serve
Talk with our team about your population, funding model, and reporting needs. We’ll show you what a supervised, accountable Chaperone deployment looks like.